Shipping

We ship across India. We do not ship internationally.

Orders are processed within 24–48 hours of payment confirmation, subject to stock and verification. There is no processing or dispatch on Sundays or public holidays.

An order confirmation is sent as soon as the order is placed, and tracking as soon as it is dispatched. There is no confirmation call or OTP before dispatch: all orders, including Cash on Delivery, move straight into processing.

We would rather give you a real window than a flattering one. Estimated delivery is 4–7 business days from dispatch.

These are estimates, not guarantees. Launches, promotions, peak volume, courier delays, weather, public holidays and operational disruption extend them, and festive and sale periods run longer than usual.

Cash on Delivery is available, with no confirmation call or OTP before dispatch.

If a payment was deducted but no order appears, contact us with the payment reference and the order is created. Failed or uncaptured payments are reversed automatically by your bank or payment provider, typically within 5–7 business days, with nothing needed from you.

An order flagged as suspicious or fraudulent may be cancelled.

Check your address before you order. Address accuracy is your responsibility, and we are not liable for failed or delayed delivery caused by an incorrect address; re-dispatch may attract charges. If you spot a mistake, tell us before dispatch and it is corrected.

Your tracking link tells you where a parcel is. This is what each status actually means.

• Order confirmed — Payment received. Your order is being prepared for dispatch, within 24–48 hours.
• Ready to ship / manifested — The label has been created and pickup is pending. Not yet moving.
• In transit — Moving through the courier network.
• Out for delivery — Arriving today. Keep your phone reachable.
• Undelivered (NDR) — A delivery attempt failed. The next attempt is being scheduled.
• RTO initiated — The parcel is on its way back to us. An RTO call will follow.
• Delivered — Marked delivered by the courier, with proof of delivery.

Tracking that does not update for the first 24–48 hours, or over a weekend or public holiday, is normal. If there has been no movement for four days or more, get in touch and we raise it with the courier.

If a delivery attempt fails, the shipment moves to RTO, return to origin, and we call you.

• Ask for it to be re-shipped and it goes out again.
• Decline, or prove unreachable, and the order is marked cancelled and not re-shipped.

Cash on Delivery orders cancelled at this stage are simply closed and nothing is owed. Prepaid orders are refunded once the parcel is back with us and has cleared quality check.

Orders with more than one item may ship in separate parcels with separate tracking numbers. Check whether the rest of the order is still in transit before reporting an item missing.

If the courier has marked an order delivered and it has not reached you, contact us. We raise a proof-of-delivery and GPS-stamp request with the courier, and that evidence decides the outcome. Once an order is marked delivered with valid proof of delivery, we are not responsible for items lost or stolen after that point.

We sell only through this website. Items bought anywhere else cannot be authenticated or supported.

Quietly made. Carefully sent.
Last updated 23 September 2026.